Search Tag: feedback

2015 14 Dec

With the trend towards value-based reimbursement, providers are exerting more effort to improve quality of healthcare services. It's important to note that quality service delivery is determined on an individual basis, through patient-as-customer perceived satisfaction, which may be very different from essential clinical outcomes, according to an article...Read more

2015 19 Sep

Innovation and creativity can help you become more productive, according to an Opinion article in the Journal of the American College of Radiology . If you think you're not the creative type, the article includes 10 simple strategies intended to promote creativity. "It’s not that some people are naturally creative and others are not," writes Puneet...Read more

2015 14 Jun

In an era of sophisticated business analytics and elaborate social media campaigns, one low-tech tool remains useful: a survey of key stakeholders. For the Department of Radiology at New York University (NYU) Langone Medical Center, use of this low-tech tool has made a lot of difference in terms of service quality improvements and greater collaboration...Read more

2015 20 Jan

Radiologists are increasingly recognising their role as direct service providers to patients and seeking to offer an exceptional patient experience as part of high-quality service delivery. A recent article by Andrew Rosenkrantz, MD  and Kristine Pysarenko, MD from NYU Langone Medical Center, published in Academic Radiology , explores important areas...Read more