Volume 13, Issue 5/2011 - Contents include:
Effective Leadership: The Key to Successful Hospital Management
Physician Leaders and Hospital Performance: Is There an Association?
Clinical Laboratory Business Analysis
Quality and Improving Quality: Concept, Implementation and Communication
Quality: The Manager's Point of View
The Pitfalls and Use of Outcome Indicators, Taking Post-Surgical Infections as an Example
Credo-Driven Quality: What is the Product?