Search Tag: customer service

IT Management

Dod-va-gov-health-it-summit

2022 12 Oct

Find DSI Group on Social Media Read more

IMAGING Management

Ampronix-s-state-of-the-art-service-and-repair-center

2016 16 May

For the first ten of our expansive 34 year history at Ampronix, we were an electronic equipment repair company. Today, we have expanded to become a service, manufacturing, and distributing trifecta with the mission of providing superior, customized care solutions at a nominal price so healthcare providers can focus on what really matters—improving patient...Read more

IMAGING Management

4-low-cost-ways-to-improve-your-radiology-service

2015 14 Dec

With the trend towards value-based reimbursement, providers are exerting more effort to improve quality of healthcare services. It's important to note that quality service delivery is determined on an individual basis, through patient-as-customer perceived satisfaction, which may be very different from essential clinical outcomes, according to an article...Read more

IMAGING Management

Improving-the-radiology-service-patient-experience

2015 20 Jan

Radiologists are increasingly recognising their role as direct service providers to patients and seeking to offer an exceptional patient experience as part of high-quality service delivery. A recent article by Andrew Rosenkrantz, MD  and Kristine Pysarenko, MD from NYU Langone Medical Center, published in Academic Radiology , explores important areas...Read more

IMAGING Management

What-can-radiology-learn-from-hotels

2015 05 Jan

A hotelier shares his thoughts on customer service in an article recently published in the Journal of the American College of Radiology. The article is based on a lecture given by Mr. Horst H. Schulze on how a business or organisation can optimise service for their customers. Schulze currently serves as the chairman and chief executive officer of Capella...Read more