Search Tag: chatbots

Artificial Intelligence

Ai-chatbots-improve-patient-experience-but-transparency-and-trust-are-crucial

2024 14 Mar

  Artificial Intelligence (AI) has become a pivotal tool in reshaping patient care, with virtual care assistants playing a significant role in augmenting healthcare professionals' capabilities. During the HIMSS 2024 preconference Virtual Care Forum, experts emphasised the importance of building trust as these technologies evolve.   Chatbots...Read more

IT Management

How-ai-hesitancy-is-hindering-healthcare

2019 03 Sep

Artificial intelligence is behind the development of innovative tools that are increasingly used in healthcare, including health chatbots and virtual assistants. Some hospitals have already deployed chatbots to help patients schedule appointments with their doctors. There are also chatbots that assist patients in learning to cope with some chronic conditions. ...Read more

IT Management

Chatbots-what-the-future-holds

2018 11 Dec

With staffing shortages a perennial problem in many hospitals, it comes as no surprise that patients' interactions with healthcare AI chatbots are also on the rise. In some instances, speaking to a chatbot, instead of a nurse or doctor, is how patients get in touch with healthcare providers these days. It is estimated that the number of chatbot interactions...Read more

Health Management

Let-s-change-before-we-have-to

2018 25 Jan

  The rac e is on to implement technology effectively for improved liaising and better health outcome s.   Health technology can change healthcare but only with implementation of basics such as collaboration, communication and easy exchange, combined with transformation of some traditional workflows.   AirBNB, TripAdvisor,...Read more